Frequently Asked Questions

The journey time from Brighton to Gatwick Airport typically takes about 40 minutes, to ensure a timely arrival for your flight please allow more time just in case there is traffic or diversion .

booking an airport transfer with Airport Eagles is simple. You can  book online through our website or contact our customer service team to help schedule your transfer, we are avilable via whatsApp, email or over the phone.

Our transfer route from Brighton to Gatwick Airport follows the A23 and M23 highways, offering a direct and efficient journey.

Airport Eagles serves both the North and South terminals of Gatwick Airport, providing convenient drop-off and pick-up options for our passengers.

Yes, Airport Eagles can provide child seats at an additional small cost, ensuring the safety and comfort of our youngest passengers during the journey .

While booking in advance is advisable, we accept bookings with a minimum notice of 24 hours. Last-minute bookings can be made over the company whatsup or contact numbers . Upon online booking, you’ll receive a confirmation email within three hours. If you haven’t received confirmation, please contact our customer service.

While our drivers strive to be on time, small delays may occur. We’ll keep you informed via the mobile number provided during booking. Our drivers will be at the airport when your flight lands.

Our airport transfer service with Airport Eagles is extremely convenient and stress-free. With timely pickups, comfortable vehicles, and experienced drivers, we ensure a hassle-free experience for all our passengers.

We monitor all flight arrivals and do not charge extra for delays. It’s your responsibility to inform us of any delays. If your flight is delayed for over 2 hours during evening collections, we may be unable to reschedule drivers. In such cases, you’ll need to make alternative arrangements, but we’ll do our best to accommodate your new requirements.

Absolutely. Our drivers at Airport Eagles are highly experienced, licensed, and trained professionals who prioritize safety and customer satisfaction. They ensure a smooth and efficient journey for all our passengers.

The safety and well-being of our passengers are paramount at Airport Eagles. Our vehicles undergo regular maintenance, and our drivers adhere to all safety regulations. We also closely monitor traffic conditions to ensure a safe journey for all passengers.

We offer a diverse range of premium vehicles including saloon cars,estate cars, MPVs for 5 passengers, MPVs for 8 passengers, and minibuses. All are hand picked and fully insured .

Your driver will contact you via text message upon your flight’s landing using the mobile number provided during booking. They’ll provide precise instructions and pickup location details. Whenever possible, we’ll provide the name and contact number of your driver.

Yes, Airport Eagles understands that plans can change. You can make changes to your booking or cancel it with advance notice. Please refer to our booking terms and conditions for more information on changes and cancellations.

Customers should inform us of any changes or cancellations as soon as possible by replying to the confirmation email . Amendments or cancellations within 48 hours of the pick-up time may incur additional charges. Failure to appear for the booked vehicle will result in full charges. If we’re unable to contact the passenger, additional waiting time charges may apply. please read our terms and conditions for more info .