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AIRPORT EAGLES TERMS & CONDITIONS

Last updated: 8 October 2026

These Terms & Conditions apply to bookings made with Airport Eagles Ltd. Please read them carefully before making a booking.

IMPORTANT POINTS TO NOTE

• Advance bookings: We recommend making bookings at least 24 hours in advance. Bookings requested within 24 hours may be accepted subject to driver and vehicle availability, but availability cannot be guaranteed.

• Booking amendments: Changes requested more than 24 hours before the scheduled pick-up time are subject to availability and a £20 administration fee. Any increase in the journey fare or other additional charges resulting from the requested change must also be paid.

• Changes within 24 hours: Changes requested less than 24 hours before the scheduled pick-up time cannot be guaranteed. Airport Eagles will try to accommodate the requested change where possible, subject to driver and vehicle availability. If the change cannot be accommodated, no refund will be issued for the original booking and a new booking may be required.

• Cancellations: Cancellations made more than 24 hours before the scheduled pick-up time are subject to a £30 administration fee, with the remaining eligible balance refunded. Cancellations made less than 24 hours before the scheduled pick-up time are non-refundable. This is because transfers are allocated to drivers and driver payment arrangements are made approximately 24 hours before travel.

• Cancelled flights: If your flight is cancelled, the same cancellation policy applies. Cancellations made more than 24 hours before the scheduled pick-up time are subject to the £30 administration fee. If the cancellation occurs less than 24 hours before the scheduled pick-up time, the booking is non-refundable. If a transfer is required for a replacement flight, a new booking must be arranged and paid for. Replacement bookings are subject to driver and vehicle availability and cannot be guaranteed.

• Urgent and last-minute bookings: For urgent or last-minute requests, please contact Airport Eagles. We will try to assist where possible, but immediate driver or vehicle availability cannot be guaranteed.

• Children and child seats: Children count as one passenger each for booking and vehicle-capacity purposes. Child seats can be requested in advance for £10 per seat and are subject to suitable equipment and availability. Customers should provide the child's age and requirements when requesting a child seat.

• Airport waiting time: Airport pick-ups include up to 60 minutes of complimentary waiting time after the flight has actually landed. After the complimentary waiting period, additional waiting is charged at £10 per 30 minutes, plus any additional airport parking charges. The minimum additional waiting charge is £10.

• Missed or diverted flights: If a flight is missed or diverted and the original transfer can no longer be completed as booked, the assigned driver may need to leave the airport or return to their base. Where another transfer is required, a new booking must be arranged and paid for. Replacement transfers are subject to driver and vehicle availability and cannot be guaranteed.

• Vehicle and luggage capacity: It is the customer's responsibility to select a vehicle with sufficient capacity for all passengers and luggage, including suitcases, cabin bags, pushchairs, child seats, wheelchairs, sports equipment and other items. If the passengers or luggage cannot safely fit in the vehicle booked, the journey cannot proceed in that vehicle. Airport Eagles may try to arrange a larger vehicle, but this is subject to availability, cannot be guaranteed and may incur additional charges.

• Direct bookings with drivers: Customers must not use contact with a driver introduced or assigned through Airport Eagles to bypass the Airport Eagles booking system or arrange Airport Eagles-related journeys directly with that driver in order to circumvent Airport Eagles.

• Driver or vehicle problems: If an assigned driver is unable to attend or complete the booking because of an accident, vehicle breakdown, illness, emergency or another unforeseen event, Airport Eagles will make reasonable efforts to arrange an alternative licensed driver and vehicle where possible. If Airport Eagles is unable to provide the booked transfer and the journey does not take place, the customer will receive a full refund of the amount paid to Airport Eagles for the affected booking.

• Additional stops: Additional pick-up or drop-off stops that were not included in the original booking may incur a £10 fee per stop and are subject to the driver being able to accommodate the request.

• Refunds: Where a refund is due, it will be returned to the original payment method used for the booking and processed within 28 working days, unless applicable law requires a shorter timeframe.

• Statutory rights: Nothing in these Terms & Conditions affects your statutory rights or excludes or limits any liability that cannot lawfully be excluded or limited.


1. CONDITIONS OF USE

• Customers are responsible for ensuring that the service and vehicle selected are suitable for their journey requirements, including the number of passengers, luggage and any special requirements.

• By making an enquiry or booking, you acknowledge that Airport Eagles Ltd will process the personal information reasonably necessary to provide, administer and coordinate your booking.

• Relevant booking information may be shared with the self-employed driver assigned to your journey in accordance with these Terms & Conditions and our Privacy Policy.

• You warrant that all information supplied when making a booking is accurate and complete and does not knowingly infringe another person's rights or privacy.

• You are responsible for maintaining the confidentiality of any account or login credentials used in connection with our website or booking system.

• You must use our website, booking system and services lawfully and must not use them for fraudulent, abusive or unlawful purposes.


2. BOOKINGS

• We recommend making bookings at least 24 hours in advance. Bookings requested within 24 hours may be accepted subject to driver and vehicle availability, but availability cannot be guaranteed.

• For urgent or last-minute bookings, please contact Airport Eagles. We will try to assist where possible, but immediate driver or vehicle availability cannot be guaranteed.

• Changes requested more than 24 hours before the scheduled pick-up time are subject to availability and a £20 administration fee. Any increase in the journey fare or other additional charges resulting from the requested change must also be paid.

• Changes requested less than 24 hours before the scheduled pick-up time cannot be guaranteed. Airport Eagles will try to accommodate the requested change where possible, subject to driver and vehicle availability. If the change cannot be accommodated, no refund will be issued for the original booking and a new booking may be required.

• Customers travelling to an airport are responsible for selecting a suitable pick-up time and allowing sufficient time for traffic, check-in, security and any requirements imposed by their airline or airport.

• Airport Eagles does not monitor flights for journeys travelling to an airport. Flight monitoring applies to airport collection bookings where suitable flight information has been supplied.

• Customers must select a vehicle with sufficient capacity for all passengers and luggage. This includes suitcases, cabin bags, pushchairs, child seats, wheelchairs, sports equipment and other items.

• If the passengers or luggage cannot safely fit in the vehicle booked, the journey cannot proceed in that vehicle. Airport Eagles may try to arrange a larger vehicle, but this is subject to availability, cannot be guaranteed and may incur additional charges.

• Each child must be declared when booking and counts as one passenger for Airport Eagles' booking and vehicle-capacity purposes.

• Wheelchair access, mobility requirements or other special requirements should be disclosed when booking so that Airport Eagles can assess the journey requirements and, where possible, arrange a suitable vehicle or service.

• Nothing in these Terms limits any rights or assistance provided by applicable equality or accessibility law.

• Drivers will normally use the route they reasonably consider appropriate having regard to traffic, road conditions and journey requirements.

• Customer-requested route changes, additional stops or material diversions may incur additional charges.

• Additional pick-up or drop-off stops that were not included in the original booking may incur a £10 fee per stop and are subject to the driver being able to accommodate the request.

• Additional waiting time may incur the charges set out in these Terms & Conditions.

• Customers must check their booking confirmation carefully. Any incorrect pick-up location, destination, date, time, flight number, passenger details, vehicle selection or other booking error should be reported to Airport Eagles as soon as possible.


3. PAYMENT & CHARGES

• The price confirmed for a booking covers the journey and standard charges expressly included in the quoted fare.

• Additional services or costs not included in the original booking may be charged separately.

• Additional charges may include additional stops, additional waiting time, additional airport parking caused by extended waiting, customer-requested journey changes, child seats, Meet & Greet where chargeable, tolls or crossings where not already included, and other agreed extras.

• Charges already expressly included in the confirmed fare will not be charged again.

• Full payment is required where the booking system or booking confirmation requires payment in advance.

• Airport Eagles may revise the fare where the customer changes the booking details, route, vehicle requirements, pick-up or drop-off location, date, time or other material journey requirements.

• A customer who does not attend the agreed pick-up and cannot be contacted may be treated as a no-show. A no-show may result in the full fare being retained, subject to applicable law.

3.1 ONLINE PAYMENTS

• Online card payments are processed securely using Square.

• Airport Eagles Ltd does not directly store customers' full card details. Card-payment information is processed securely by Square in accordance with its own security and privacy requirements.

• Customers should contact Airport Eagles in the first instance regarding a payment relating to an Airport Eagles booking.

• Where an issue relates specifically to the operation of Square's payment system, the customer may also need to contact the payment provider.

• Airport Eagles is not responsible for an independent payment provider's system outage or technical failure where that failure is outside Airport Eagles' reasonable control.

• Nothing in this section affects the customer's rights relating to the underlying Airport Eagles booking or any statutory rights that cannot lawfully be excluded.


4. AIRPORT PICK-UPS & FLIGHT MONITORING

• For airport collection bookings, Airport Eagles will monitor the flight using the flight information supplied by the customer where suitable flight-tracking information is available.

• Flight monitoring applies to airport collection journeys and does not apply to journeys travelling from Brighton, Hove or another location to an airport.

• Airport pick-ups include up to 60 minutes of complimentary waiting time after the flight has actually landed.

• After the complimentary 60-minute waiting period, additional waiting is charged at £10 per 30 minutes, plus any additional airport parking charges. The minimum additional waiting charge is £10.

• If a flight is delayed before landing, Airport Eagles will monitor the updated flight information where possible. The complimentary waiting period begins after the flight has actually landed.

• Customers should contact Airport Eagles or the assigned driver as soon as reasonably possible if they experience significant delays after landing, including delays at immigration, baggage reclaim or customs.

• Where Meet & Greet has been requested or arranged, the driver will meet the customer at the agreed airport meeting point. Meet & Greet is not automatically included with every booking unless expressly stated in the booking.

• If a flight is missed, diverted or otherwise unable to arrive as booked and the original transfer can no longer reasonably be completed, the assigned driver may need to leave the airport or return to their base.

• Where another transfer is required following a missed, diverted or replacement flight, a new booking must be arranged and paid for. Replacement bookings are subject to driver and vehicle availability and cannot be guaranteed.

• Flight cancellations are subject to the cancellation policy in Section 6.

• If an assigned driver is unable to attend or complete an airport booking because of an accident, vehicle breakdown, illness, emergency or another unforeseen event, Airport Eagles will make reasonable efforts to arrange an alternative licensed driver and vehicle where possible.

• If Airport Eagles is unable to provide the booked transfer and the journey does not take place, the customer will receive a full refund of the amount paid to Airport Eagles for the affected booking.


5. CHILDREN, CHILD SEATS & ACCESSIBILITY

• Customers must inform Airport Eagles when children or babies will be travelling and provide accurate information about the number and ages of children.

• For Airport Eagles' booking and vehicle-capacity purposes, each child counts as one passenger.

• A child seat may be requested in advance at a charge of £10 per seat.

• Child seats are subject to suitable equipment and availability and should be requested before travel.

• Customers requesting a child seat should provide the child's age and any relevant requirements so that an appropriate available seat can be requested from the assigned driver.

• Because children vary in age, height and weight and vehicles differ, Airport Eagles cannot guarantee a particular make, model or exact style of child seat.

• Customers may provide their own suitable child seat. A customer-supplied child seat will occupy vehicle and luggage space and should therefore be taken into account when selecting the vehicle.

• The carriage of children and use of child restraints will be subject to applicable UK law governing taxis and private hire vehicles.

• Nothing in these Terms transfers, removes or excludes any legal responsibility placed on the driver or Airport Eagles by applicable law.

• Customers with wheelchair, mobility, disability or other accessibility requirements should provide relevant information when booking so that Airport Eagles can understand the journey requirements and arrange an appropriate service where possible.

• Nothing in these Terms limits any statutory rights of disabled passengers or any assistance required by applicable law.


6. CANCELLATIONS, AMENDMENTS & REFUNDS

• Changes requested more than 24 hours before the scheduled pick-up time are subject to availability and a £20 administration fee.

• Any increase in the journey fare or additional charges resulting from an amendment must also be paid.

• Changes requested less than 24 hours before the scheduled pick-up time cannot be guaranteed.

• Airport Eagles will try to accommodate a late change where possible, subject to driver and vehicle availability. If the requested change cannot be accommodated, no refund will be issued for the original booking and a new booking may be required.

• Cancellations requested more than 24 hours before the scheduled pick-up time are subject to a £30 administration fee. The remaining eligible balance will be refunded.

• Cancellations requested less than 24 hours before the scheduled pick-up time are non-refundable. This is because transfers are allocated to drivers and driver payment arrangements are made approximately 24 hours before travel.

• If a flight is cancelled, the same cancellation policy applies.

• If a flight cancellation occurs more than 24 hours before the scheduled pick-up time, the £30 cancellation fee applies and the remaining eligible balance will be refunded.

• If a flight cancellation occurs less than 24 hours before the scheduled pick-up time, the booking is non-refundable.

• If a replacement flight requires another transfer after the original booking has entered the non-refundable period, a new booking must be arranged and paid for.

• Airport Eagles will try to assist with replacement arrangements, but driver and vehicle availability cannot be guaranteed.

• Where Airport Eagles itself is unable to provide the booked transfer and the journey does not take place because the assigned driver cannot attend and no suitable replacement can be arranged, the customer will receive a full refund of the amount paid to Airport Eagles for the affected booking.

• Refund processing: Where a refund is due under these Terms & Conditions, the refund will be returned to the original payment method used for the booking. Airport Eagles will process eligible refunds within 28 working days of the cancellation or confirmation that a refund is due. Where applicable law requires a refund to be processed within a shorter period, the legally required timeframe will apply.

• Airport Eagles cannot normally issue a refund to a different card, bank account or payment method from the one originally used to make the payment, except where this is necessary and can be appropriately verified.

• Nothing in this cancellation and refund policy affects any statutory rights or remedies that cannot lawfully be excluded or restricted.


7. DRIVERS, SUBCONTRACTORS & AGENCY ARRANGEMENTS

• Airport Eagles Ltd operates an agency model in arranging transport services carried out by independent self-employed private hire drivers.

• The assigned driver operates as an independent self-employed business and is not an employee of Airport Eagles Ltd.

• Airport Eagles provides booking, administration, allocation and coordination services and introduces or allocates customer bookings to suitable self-employed drivers.

• The transport service is carried out by the assigned self-employed driver using an appropriately licensed and insured private hire vehicle, subject to the applicable private hire licensing framework.

• Airport Eagles may collect fares on behalf of self-employed drivers.

• Airport Eagles may charge drivers agreed agency, commission, booking, administration or other service fees in accordance with the commercial arrangements between Airport Eagles and the driver.

• Drivers must pay any agency, commission or other amounts agreed between themselves and Airport Eagles. Any failure by a driver to pay such amounts is a commercial matter between Airport Eagles and that driver and does not remove any applicable rights of the customer.

• Agency and commercial arrangements between Airport Eagles and its self-employed drivers may be written, oral or otherwise agreed between the parties.

• Such arrangements do not create an employer and employee relationship.

• Self-employed drivers are responsible for their own tax affairs, National Insurance and other obligations arising from their self-employed status.

• Drivers are responsible for the safe and lawful operation of their vehicles, their driving, their personal conduct and compliance with the conditions applicable to their driver and vehicle licences.

• Nothing in this section removes or restricts any statutory duty or responsibility imposed on Airport Eagles Ltd in its capacity as a licensed private hire operator.

7.1 DRIVER LICENSING, INSURANCE & COMPLIANCE RECORDS

• Every self-employed driver carrying out bookings through Airport Eagles must hold and maintain all licences, insurance, permissions and documentation required by law and by the relevant licensing authority for both the driver and the vehicle used.

• Drivers must provide Airport Eagles with copies or satisfactory evidence of their current private hire driver licence, private hire vehicle licence, appropriate private hire/hire-and-reward insurance and any other documentation reasonably required by Airport Eagles or the relevant licensing authority.

• Airport Eagles may retain copies or records of relevant driver, vehicle, licensing and insurance documentation where required for operator records, licensing compliance, safety, verification or other lawful purposes.

• Drivers must provide Airport Eagles with updated documentation whenever a driver licence, vehicle licence, insurance policy or other required document is renewed, replaced or materially changed.

• Updated documentation must be supplied promptly so that Airport Eagles' compliance records remain current.

• Drivers must immediately notify Airport Eagles of any expiry, suspension, revocation, cancellation, refusal of renewal, restriction, change of licence conditions or other issue affecting their driver licence, vehicle licence, insurance or legal ability to undertake private hire work.

• Drivers must immediately notify Airport Eagles if their private hire insurance is cancelled, suspended, expires, is materially changed or otherwise ceases to provide the insurance required for the private hire work being undertaken.

• Drivers must immediately notify Airport Eagles of any other licensing or compliance issue that may affect their ability to lawfully or safely carry out Airport Eagles bookings.

• Airport Eagles will not knowingly allocate bookings to a driver where required licensing or insurance documentation has expired, been suspended or cancelled, or cannot be satisfactorily verified.

• Airport Eagles may immediately suspend the allocation of bookings to a driver until valid documentation has been supplied and satisfactorily verified.

• Each self-employed driver remains responsible for ensuring that their licences, insurance, vehicle documentation and other legal requirements remain valid at all times.

• Supplying documents to Airport Eagles does not transfer the driver's responsibility for maintaining valid licences, insurance or vehicle compliance.

• Drivers must cooperate with reasonable requests from Airport Eagles for documents or information required to enable Airport Eagles to comply with its obligations as a licensed private hire operator and with requirements imposed by the relevant licensing authority.


8. CUSTOMER INFORMATION & DRIVER CONTACT

• Airport Eagles may provide the self-employed driver assigned to a booking with customer and journey information reasonably necessary to carry out and coordinate the booked service.

• This information may include the customer's name, telephone number, pick-up and drop-off locations, flight or journey information, passenger information and relevant booking, luggage or accessibility requirements.

• The assigned driver may use these details to introduce themselves before the journey, confirm or coordinate the collection, communicate with the customer regarding the pick-up or drop-off and complete the booked transfer.

• Airport Eagles may provide the customer with the assigned driver's name, contact details and relevant driver or vehicle information where appropriate to assist with identification and coordination of the journey.

• Customer information supplied to an assigned driver for an Airport Eagles booking must only be used for legitimate purposes connected with that booking.

• A driver must not use customer information supplied through Airport Eagles for unrelated marketing, solicitation, private bookings or other unauthorised purposes.

• Airport Eagles will handle, record and share personal information in accordance with applicable data-protection law and its Privacy Policy.


9. DIRECT BOOKINGS, CUSTOMER DIVERSION & BYPASSING AIRPORT EAGLES

• All Airport Eagles private hire journeys must be booked, accepted and recorded through the appropriate licensed private hire operator.

• Customers must not use contact with a driver introduced or assigned through Airport Eagles to bypass the Airport Eagles booking system, divert an Airport Eagles booking or arrange Airport Eagles-related journeys directly with that driver for the purpose of circumventing Airport Eagles.

• Driver and customer contact information exchanged as part of an Airport Eagles booking is provided for legitimate purposes connected with that booking, including identification, driver introduction and coordination of the pick-up and drop-off.

• Such information must not be used to bypass Airport Eagles, divert Airport Eagles bookings or solicit Airport Eagles customers away from the Airport Eagles booking platform.

• A private hire journey must be accepted through an appropriately licensed private hire operator. A journey arranged outside the required licensed operator booking process may not constitute a lawful private hire booking and may not have the appropriate private hire insurance cover.

• Where Airport Eagles reasonably determines that a customer has deliberately attempted to bypass the Airport Eagles booking system, divert an Airport Eagles booking, misuse driver contact information or knowingly arrange Airport Eagles-related journeys outside the platform in order to circumvent Airport Eagles, Airport Eagles reserves the right to permanently refuse that customer access to future Airport Eagles bookings and services.

• Any restriction on future use of Airport Eagles will not remove the customer's statutory rights or any rights or obligations relating to a booking already accepted by Airport Eagles, except where an existing booking is lawfully cancelled or terminated in accordance with these Terms & Conditions.

• Airport Eagles may permanently stop allocating bookings to, suspend, or cease its commercial relationship with a self-employed driver who deliberately solicits, diverts or attempts to take Airport Eagles customers or bookings away from the Airport Eagles platform, subject to the separate commercial arrangements between Airport Eagles and that driver.


10. LIMITATION OF LIABILITY

• Airport Eagles will make reasonable efforts to ensure that accepted bookings are properly administered and allocated and that the booked service is provided with reasonable care and skill.

• Self-employed drivers remain responsible for their own driving, conduct, licensing, insurance and vehicle compliance as described in these Terms.

• Airport Eagles is not responsible for delay or disruption caused solely by circumstances outside its reasonable control where Airport Eagles has exercised reasonable care and skill.

• Such circumstances may include severe traffic disruption, road closures, extreme weather, airport disruption, accidents affecting the road network or other exceptional events outside Airport Eagles' reasonable control.

• Customers travelling to an airport are responsible for selecting a suitable pick-up time and allowing sufficient journey, check-in and security time.

• Airport Eagles cannot guarantee that a customer will catch a particular flight because journey times may be affected by traffic, road conditions, weather, airport disruption and other circumstances outside its reasonable control.

• If Airport Eagles is unable to provide the booked transfer because the assigned driver cannot attend and Airport Eagles cannot arrange a suitable replacement, the customer will receive a full refund of the amount paid to Airport Eagles for the affected booking.

• Airport Eagles will not be responsible for losses caused by inaccurate or incomplete information supplied by the customer, including an incorrect date, time, address, airport terminal, flight number, passenger number, luggage requirement, vehicle selection or contact information.

• Airport Eagles will not be responsible for loss or damage that was not caused by a breach of its obligations or that was not reasonably foreseeable as a result of that breach.

• Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability, statutory right or customer remedy that cannot lawfully be excluded or restricted.

• Nothing in these Terms removes or restricts any statutory responsibility imposed on Airport Eagles Ltd as a licensed private hire operator.


11. PERMITTED USE

• Airport Eagles' website, booking system and services are intended for lawful personal or authorised business use.

• Customers must not use the website, booking system or services for unlawful, fraudulent, abusive or malicious purposes.

• Unauthorised automated access, scraping, interference with the booking system or other misuse of the website is prohibited.

• Airport Eagles' private hire services are primarily intended for journeys undertaken within the United Kingdom unless otherwise expressly agreed.


12. INTELLECTUAL PROPERTY

• Unless otherwise stated, intellectual property rights in the Airport Eagles website, branding, written content, graphics, booking materials and other original content belong to Airport Eagles Ltd or the relevant licensors.

• Customers may view, download or print reasonable extracts for their own personal and non-commercial use.

• Airport Eagles content, branding or materials must not be reproduced, republished, commercially exploited or presented as belonging to another business without permission, except where permitted by law.


13. VEHICLE OWNERSHIP, STICKERS, BRANDING & ADVERTISING

• Airport Eagles branding, stickers, signs or other advertising displayed on a self-employed driver's vehicle may be used to identify or advertise Airport Eagles.

• The display of Airport Eagles branding does not by itself mean that Airport Eagles owns the vehicle or employs the driver.

• Vehicles used by self-employed drivers remain independently owned, leased or otherwise provided by the individual driver or vehicle proprietor unless expressly stated otherwise.

• Self-employed drivers and vehicle proprietors are responsible for maintaining their vehicles and ensuring that the licences, insurance, inspections and other requirements applicable to their vehicles remain valid.

• Drivers are responsible for their own driving and personal conduct and for complying with the requirements applicable to their private hire driver and vehicle licences.

• Airport Eagles will make reasonable efforts to use appropriately licensed and insured drivers and vehicles for bookings it accepts and will comply with the obligations applicable to it as a licensed private hire operator.

• Nothing in this section excludes or restricts any responsibility or liability that Airport Eagles Ltd cannot lawfully exclude or restrict.


14. MISCELLANEOUS & MODIFICATION OF TERMS

• Smoking and vaping are prohibited in vehicles used for Airport Eagles bookings where prohibited by law or applicable vehicle or licensing requirements.

• Airport Eagles Ltd may amend these Terms & Conditions from time to time to reflect changes in its services, operating procedures, prices, legal requirements or regulatory obligations.

• Updated Terms & Conditions will apply to bookings made after the updated Terms take effect.

• A confirmed booking will normally remain governed by the version of the Terms & Conditions applicable when the booking was made unless a change is required by law or subsequently agreed between Airport Eagles and the customer.

• Customers are encouraged to review the Terms & Conditions when making a new booking.

• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

• These Terms & Conditions, together with the customer's booking confirmation and any other terms expressly incorporated into the booking, form the agreement relating to the booked service.

• Nothing in these Terms & Conditions affects the customer's statutory rights.


15. GOVERNING LAW

• These Terms & Conditions are governed by the laws of England and Wales.

• Any dispute will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law gives a customer the right to bring proceedings in another competent court.

• Nothing in this section affects any mandatory rights available to a consumer under applicable law.


16. COMPANY DISCLOSURES

Services and booking arrangements are offered by:

Airport Eagles Ltd

Company Number: 14442518

Registered Office:

Newhaven Enterprise Centre
Denton Island
Newhaven
East Sussex
BN9 9BA

Airport Eagles Ltd operates as a licensed private hire operator and uses independent self-employed licensed private hire drivers to carry out booked journeys.